Consulting
There are a number of ways I can help. The shape of my consulting engagements is elastic, from a few hours to months on-end, ranging from fully-focused to part-time assistance.
I focus my work on creating value and demonstrating success, whether that’s for partners and stakeholders, cross-functional teams and designers, or end-users. Every project has unique needs and outputs, but many share similar needs for people, product and process.
People
- Team vision, building, and management aligned with business and product
- Cross-functional collaboration and consensus in Agile and Hybrid environments across, up and down organizations; executive, design, engineering, marketing, product, executive, data, and beyond
- Interaction / UX Design training and upskilling
- Mentoring and UX career path planning
- Interviewing and hiring recommendations for creatives and managers
Product
- discovery, conversion and support experiences for paid or monetized products and services, including trial or paid user journeys, subscriptions, and paid member experiences.”
- translating insights into design opportunities within constraints to create concise strategies for more successful teams and products
- New and existing product and SaaS UX design and/or optimization
- Business, marketing, UX, measurement roadmap, strategy, execution and optimization
- Competitive UX assessment
- Emotional engagement and Behavior Design for UX
- User and stakeholder research including contextual evaluation, usability and large-scale analysis
- Visual quality assurance for software implementation
Process
- Agile and Hybrid process improvements to better align teams and improve product in cross-functional environments
- Advocating User Centered Design across an organization and cost justification
- Rapid prototyping tools and methods
- Measurement for UX and iterative optimization
